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Posted

Parasound has amazing Customer Service.

After a google search I was unable to find a schematic for my Parasound DAC. Failing that, this past Saturday, I sent an email to their service department. Within minutes Richard replied that he would look when he got into the office on Monday. I was surprised at the quick response, and on a Saturday at that. Today, Sunday, I received an email from Tony with the schematic attached.

How's that for customer service?

Posted
Parasound has amazing Customer Service.

After a google search I was unable to find a schematic for my Parasound DAC. Failing that, this past Saturday, I sent an email to their service department. Within minutes Richard replied that he would look when he got into the office on Monday. I was surprised at the quick response, and on a Saturday at that. Today, Sunday, I received an email from Tony with the schematic attached.

How's that for customer service?

Pretty impressive, especially on a holiday weekend.

Did he hint at new DACs? ;)

Posted

I'm wondering if that 1100 DAC is the one I owned breifly?

I can't remember who I sold it to, but I was impressed with the sound. Congrats Renato!

Posted
I'm wondering if that 1100 DAC is the one I owned breifly?

I can't remember who I sold it to, but I was impressed with the sound. Congrats Renato!

I doubt it. It was bought locally.

Thanks. I always wanted an R 2R Dac.

Posted
Possibly... any recommendations?

This is the message Filburt sent me

THS4031 for I/V, AD797 for the analog filter/buffer. One thing I noticed is that it seems like there is an extra op-amp in the mix on these things. I need to see a schematic to know what it does >_<.

I believe Icarium has a DAC1600 (balanced 1100) that is modded even further.

My one complaint about the DAC is the 3 vrms output. But, this is just one of my audio pet peeves and I just get annoyed at anything other than 2 vrms for single ended output.

Guest sachu
Posted

thisis insane..i sent Tony an email earlier this morning asking for the DAC-1100 schematics..what do you know..I have an email with the schematics attached..on a sunday!!!

Posted
thisis insane..i sent Tony an email earlier this morning asking for the DAC-1100 schematics..what do you know..I have an email with the schematics attached..on a sunday!!!

I would of sent them to you if you asked. But ya their customer service is indeed insanely awesome.

Posted
Hey Renato. Good to hear you've secured an 1100 (I'm guessing it was Cankins?). They are good buys for sure..loving my 1600HD :)

Yes indeed. I'm enjoying it so far. I'm going to come over and steal PCM63P-K's. ;)

Posted

x7 on the CS. One of the 1100s I bought was dropped in shipment and the rack mount/ear of the faceplate bent (those that have seen one can guess how hard it must have hit). Parasound was able after a bit to dig up an old plate, replace and fully test the DAC for a reasonable charge (covered by UPS).

NoNoNoNoNoNo, so you found a 1100?

Guest sachu
Posted
x7 on the CS. One of the 1100s I bought was dropped in shipment and the rack mount/ear of the faceplate bent (those that have seen one can guess how hard it must have hit). Parasound was able after a bit to dig up an old plate, replace and fully test the DAC for a reasonable charge (covered by UPS).

NoNoNoNoNoNo, so you found a 1100?

hey Ric,

Yeah I ended up buying CJ's DAC-1100 :P

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