n_maher Posted November 15, 2016 Report Posted November 15, 2016 Jesus H look at that track pad. 1 Quote
shellylh Posted November 15, 2016 Report Posted November 15, 2016 4 hours ago, TMoney said: TAKE ME TO YOUR DONGLES! Dark grey looks amazing in person. Sweet! Quote
ironbut Posted November 15, 2016 Report Posted November 15, 2016 A buddy just got an ipad Air in space gray and I dig! Love ta get me some of that TB3! Quote
Knuckledragger Posted November 15, 2016 Report Posted November 15, 2016 That trackpad is yuuuuuge. Quote
mikeymad Posted November 15, 2016 Report Posted November 15, 2016 22 hours ago, TMoney said: TAKE ME TO YOUR DONGLES! Dark grey looks amazing in person. Ha -- I guess this is becoming more true than I thought.... Quote
TMoney Posted November 29, 2016 Report Posted November 29, 2016 PSA: Be careful if you buy a touch-bar MBP and run boot camp. https://www.reddit.com/r/apple/comments/5e1g37/warning_bootcamp_driver_causing_blown_speakers_in/?st=iw3meaz2&sh=424702c4 My new 15" blew its left speaker over the weekend while I was running Windows 10. Apple does not have the repair infrastructure in place to swap out the blown speaker so they are sending me a new computer. Pretty annoying. One of these days I am going to learn my lesson about being an early adopter. Quote
n_maher Posted November 30, 2016 Report Posted November 30, 2016 Ouch, that sucks for both you and them. I wonder if all the lappys with blown drivers will end up getting binned or if they'll figure a cost-effective way to repair and resell as refurbs? Quote
ironbut Posted February 14, 2017 Report Posted February 14, 2017 Any of you guys tried Airbar? Looks pretty cool. 2 Quote
Grahame Posted February 14, 2017 Report Posted February 14, 2017 (edited) Meanwhile ... Via: http://www.businessinsider.com/apple-planet-of-the-apps-show-trailer-2017-2 Some mean tweets on recode No, Just No! https://medium.com/@dermdaly/planet-of-the-apps-no-just-no-48f6a9fe85ac#.mhr14xpy3 Edited February 14, 2017 by Grahame Quote
TMoney Posted February 14, 2017 Report Posted February 14, 2017 I would have liked to see Apple shit-can Eddie Cue a long time ago. Quote
EdipisReks1 Posted February 14, 2017 Report Posted February 14, 2017 On 11/29/2016 at 0:07 PM, TMoney said: Apple does not have the repair infrastructure in place to swap out the blown speaker so they are sending me a new computer. That is so not why they are sending you a new computer. They have studied it out, and it is cheaper for them to get you a new machine, then repair it and put the old one into the refurb store, than it is to have a technician take the whole thing apart, on site, and replace the speaker. Quote
TMoney Posted February 14, 2017 Report Posted February 14, 2017 (edited) 32 minutes ago, EdipisReks1 said: That is so not why they are sending you a new computer. They have studied it out, and it is cheaper for them to get you a new machine, then repair it and put the old one into the refurb store, than it is to have a technician take the whole thing apart, on site, and replace the speaker. Do you have a source for this? It was/is my understanding that the Apple retail store technicians actually do repairs in store when parts were available. At the time the new MBP had not even been out two weeks so I found their explanation credible. Edited February 14, 2017 by TMoney Quote
EdipisReks1 Posted February 15, 2017 Report Posted February 15, 2017 (edited) 2 hours ago, TMoney said: Do you have a source for this? Just a strong understanding of computer repair logistics and part pipelines, and a strong understanding of the way Apple does business at the retail level. If it were cheaper for them to have parts and do the repair, at this point in the product's life span, they would have had the parts, and would have done the repair. In a year, when it doesn't make as much point to have every single speaker produced earmarked for a new product, the situation will change, because the value balance will shift. Apple believes very strongly in "just in time," and sometimes "just in time" means "not at all; here have a new one." Edited February 15, 2017 by EdipisReks1 Quote
EdipisReks1 Posted February 15, 2017 Report Posted February 15, 2017 Also, keep in mind that replacing the speaker represents a technician not using that time to repair an iPhone, a product with both a much higher revenue yield, and a much higher breakage potential. Quote
grawk Posted February 15, 2017 Report Posted February 15, 2017 Apple does a lot of non-iphone repairs at the genius bar. It's possible this particular problem isn't one they're currently equipped to deal with, however. Apple puts a pretty high value on having people leave the genius bar happy. 1 Quote
EdipisReks1 Posted February 15, 2017 Report Posted February 15, 2017 20 minutes ago, grawk said: Apple does a lot of non-iphone repairs at the genius bar. It's possible this particular problem isn't one they're currently equipped to deal with, however. Apple puts a pretty high value on having people leave the genius bar happy. They aren't equipped to deal with it, because they don't want to be. Apple does very little on whim. I would say that "we will send you a brand new one, post-haste" is going to make most people pretty happy. Quote
grawk Posted February 15, 2017 Report Posted February 15, 2017 Or because the design of the laptop doesn't lend itself to repairing the speaker easily, or the value proposition of stocking those parts at every apple store isn't worth it, etc. So sure, it's an intentional decision, but not as blanket as "they're not going to repair laptops in the field", because they do. Quote
EdipisReks1 Posted February 15, 2017 Report Posted February 15, 2017 5 minutes ago, grawk said: Or because the design of the laptop doesn't lend itself to repairing the speaker easily, or the value proposition of stocking those parts at every apple store isn't worth it, etc. So sure, it's an intentional decision, but not as blanket as "they're not going to repair laptops in the field", because they do. Hence why I said "In a year, when it doesn't make as much point to have every single speaker produced earmarked for a new product, the situation will change, because the value balance will shift." Quote
Kerry Posted March 5, 2017 Report Posted March 5, 2017 I need some help with my Daughter's MacBook Pro 2011. The hard drive is completely dead. No chance of recovering data, or more importantly the OS. I've got a new hard drive, but need to get the OS on it. I was thinking I'd need to get the Recovery Disk Assistant on a USB drive to get things started, but I'm not really sure if this is right. Another issue, is that this is a Windows family, so we have no other Mac's to create such recovery disks from. Please Help - I'm really uneducated on the Mac side. Quote
Pars Posted March 5, 2017 Report Posted March 5, 2017 Someone more versed can probably help you more. Since the HD is dead, no recovery partition on it to start up from (and not sure how far back on OSX that went anyhow). What version of OSX were you running? Do you have the system DVDs (or whatever they are)? This page may be of some help: http://www.idownloadblog.com/2016/02/24/how-to-start-mac-recovery-mode/ Quote
grawk Posted March 5, 2017 Report Posted March 5, 2017 https://support.apple.com/en-us/HT204904 1 Quote
Kerry Posted March 5, 2017 Report Posted March 5, 2017 Thanks. Just did command + R after reboot and it's downloading now. I'm used to having to wrestle with things, that's too easy. 2 Quote
ironbut Posted March 5, 2017 Report Posted March 5, 2017 (edited) If you daughter is a good 21st century gal, she should have an ios device. If so, she will be able to sync with her iCloud account and probably get back Contacts and maybe more. Edited March 6, 2017 by ironbut Quote
shellylh Posted April 10, 2017 Report Posted April 10, 2017 I really need a new office computer, my Mac Pro from 2009 is so slow and it is slowing down my productivity. I have money from the University towards a computer but need to use it by June 31, 2017. I was hoping that Apple would update the iMacs and then I would get one. But it looks like they won't be out until October and I can't wait that long. What should I do (besides buying a Windows machine). Thinking of this setup: Quote
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