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Posted

I have to unplug and reattach my iPod to the Mac several times before it registers in iTunes -- is this a common problem, is there a fix for it, or should I send it back for a replacement? I'm worried about killing the battery. The Mac is at 10.5.5, iTunes is at 8.0.1 (12), and iPod is at 1.1.2 Mac.

(And no, I don't plug it and unplug it willy-nilly -- I give it a chance to register every time. One time it even caused iTunes to stop responding, and I had to reboot the computer.)

Posted

If it keeps happening restore the iPod (full wipe, erases everything and reinstalls iPod software) and reload songs on it again. If it still happens then pop over to an Apple store and have them look at it....did you get Applecare for it?

Posted

as a matter of fact, I do have another cable I can try. I'll try the other cable, then I'll try the restore, then it's off to the apple store I go.

I bought it as a refurb from apple.com -- isn't there a warranty?

Posted
as a matter of fact, I do have another cable I can try. I'll try the other cable, then I'll try the restore, then it's off to the apple store I go.

I bought it as a refurb from apple.com -- isn't there a warranty?

one year limited for iPods, yes. However getting Applecare for any Apple product is a good idea. In the case of iPods it means free battery replacements under warranty and free service under warranty for two years instead of one. If you're still in the one year then you should be fine though.

http://images.apple.com/legal/warranty/docs/ipodisight.pdf

Posted

Alright, both cables did it this time. Next time the battery discharges, I'm going to reformat it for windows (complete different computer). I only just got the thing, so it should still be under warranty.

Question -- is there a way to modify the cable so that it doesn't charge, but one can still transfer songs onto it?

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