Deals

[morphsci]

I know NewEgg is on a lot of people's shit list but they do have a nice deal on WD 3TB Red HDDs

[Grahame]

[H]ardocp got so fed up with newegg, they came up with a browser plugin for chrome and Firefox, [N]ewzon http://newzon.net that let's you shop / browse at newegg, and easily compare prices/purchase at Amazon for the same item. I like the way they think (and their [H]otdeals forum)

[guzziguy]

I know NewEgg is on a lot of people's shit list but they do have a nice deal on WD 3TB Red HDDs

 

If that's what they really ship.

 

I like Graham's approach, myself.

[morphsci]

If that's what they really ship.

I like Graham's approach, myself.

Within the last month or so I ordered 6 of them and they delivered 6. Five of the 6 have worked flawlessly in my NAS for almost a month. The sixth is a spare. But I do understand your skepticism. Edited March 30, 2013 by morphsci

[guzziguy]

I was being mostly facetious.  They would probably get that one right.

 

The point is that they have proven that they might not get it right and it's a pain if the ass to fix things when they don't.  Not worth it for me when the deal can be probably be easily matched with another vendor.

[morphsci]

Yep I understood that and I did think about posting the deal because of all the aggravation they caused. But I did check Amazon and their price is $20 less than the best price I could find on Amazon so I posted it.

[guzziguy]

AFAIC, it's OK for people to post Newegg deals and for other people to buy from them.  I just won't.

 

In thinking more about how they've handled this, they are trying to cheat people of out money with the "not paying for shipping" issue.  I don't know if it is a purposeful attempt to reduce their loss or just a poorly conceived procedure, but the result is the same.  So buyer beware when dealing with Newegg.

[skullguise]

I received a note in response to my online "issue."  The status said "resolved" yet it was little more than the same crap already spewed at me.  The only difference is that the gift card amount went to $25.

 

So I replied no thanks, it wouldn't do me any good since I didn't want to deal with NewEgg anymore.  I then proceeded to tell her what REAL customer service is, exemplified by another company in another situation (B&H).  The fact that all I got was more of the same scripted line told me they don't "get it" anymore.  They only seemed to want to make sure their issue closure stats looked good.

 

All in all, not a huge deal, but it did somewhat annoy me that the attitude I got was basically, "We sent you the RMA and UPS form, here's $XX, now go away....but keep shopping here."

 

Now to wait for the refund, and see if they refund shipping or not.

[grawk]

I got a note saying my shipping is being refunded, and no offers of any remuneration.  I expressed that I probably wasn't going to be shopping with newegg anymore because of how they've handled this, but didn't ask for anything beyond that.  I also only exchanged emails, I never called, because nothing short of double my money back would be worth spending an hour of time dealing with customer service folks.

[Dusty Chalk]

I never called, because nothing short of double my money back would be worth spending an hour of time dealing with customer service folks.

Seriously.

[Salt Peanuts]

A decent deal on a great lens for Canon users - a new 85/1.8 for $325 from an authorized reseller.

 

http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=321100473309

Edited April 3, 2013 by Salt Peanuts

[blessingx]

100GB at SOS Online Backup for 3 Years for $29.

http://dealmac.com/100-GB-at-SOS-Online-Backup-for-3-Years-for-29/686866.html

[blessingx]

As thunderbolt drives get mentioned once in a while... LaCie 1TB Thunderbolt External HDD $160 http://dealmac.com/iphone/deals/687344.html

[Salt Peanuts]

As thunderbolt drives get mentioned once in a while... LaCie 1TB Thunderbolt External HDD $160 http://dealmac.com/iphone/deals/687344.html

 

So tempting....

[skullguise]

Dragging up the Newegg story again....apologies to those who are tiring/tired of it.

 

Got an email that the RMA was received, then another that it was approved, and finally a credit invoice...for the sales amount only, no shipping 

 

Sent a livid note to my new best friend there, the CS rep who gave me her specific work email.  Told her I wanted the contact info of the top person in customer support so that s/he could hear my story and tell me that they are going to do something about this horrible service in the future.

 

My next to last line in the email:  "This is completely unconscionable, or at a minimum completely incompetent!"

 

Love this shit.....

[CarlSeibert]

I actually got to end a letter with "govern yourself accordingly" once. It felt great. Got the desired result, too.

[Nebby]

Dragging up the Newegg story again....apologies to those who are tiring/tired of it.

 

Got an email that the RMA was received, then another that it was approved, and finally a credit invoice...for the sales amount only, no shipping 

 

Sent a livid note to my new best friend there, the CS rep who gave me her specific work email.  Told her I wanted the contact info of the top person in customer support so that s/he could hear my story and tell me that they are going to do something about this horrible service in the future.

 

My next to last line in the email:  "This is completely unconscionable, or at a minimum completely incompetent!"

 

Love this shit.....

 

Did you not get a notice for the shipping refund separately? The way it seemed that they had to process my shipping refund was CSR had to ask for approval and submit the shipping refund separately. Funny enough, the line item that was listed on my shipping refund invoce was "Poor hard drive packag156690977". I find it funny that given my poor experience with their HD packaging that would be the item name for my shipping refund.

[skullguise]

Funny, that's been one of my past complaints, poor packing....no damage, but it always seemed like the possibility was there.

 

Haven't received a reply from my pal, haven't gone through normal channels yet.  Want to see how she reacts, if she takes care of me and also gives me a contact of higher-ups.

 

All in all, it's an annoyance, but I'm not horribly upset.  I'll certainly take my business elsewhere, but as long as I have a bit of time to stir the pot, I'll see what I can do.  IMO, they need some humility, and need to re-connect to the customer a bit with their Customer Service.

Edited April 6, 2013 by skullguise

[guzziguy]

For those who were disappoint by the recent Newegg NAS "deal", maybe this would be interesting.  Amazon has a 1 day deal on a 5-bay Drobo 5N.

Edited April 8, 2013 by guzziguy

[Dusty Chalk]

There's also a joint deal to get $20 off if in addition you buy 2 3TB drives.

[Knuckledragger]

Seiki brand 50" 4K (3840 x 2160) 120Hz television for $1300 + shipping.  

 

I have never heard of Seiki, but that is the cheapest I've seen a 4K set.  Caveat emptor.

[Salt Peanuts]

^ Trying to figure out what's the catch.

[Salt Peanuts]

Crumpler 7 Million Dollar Home for $75 with a free Industry Disgrace strap (Black/Brown/Orange) over on Adorama.

Search on Google for "Adorama Crumpler 7 Million Dollar Home deal" or something along that line, since linking directly to the deal page reverts it back to original price.

[guzziguy]

^ Trying to figure out what's the catch.

 

If this were Newegg, you might be getting a wall mount.

[Cee Tee]

uh, i don't know why this is so cheap, but stainless (and it's decent, if not amazing, Stainless: think Henckels stainless) 8" Sabatier for $11.

Dagnabit!  Requires different stones than Chicago Cutlery but I wish I had seen this!  Sabatier = not bad.  $11 = not bad at all.