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Dusty Chalk

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Yup, it was obviously drop shipped from "Magnell", and they probably told NewEgg that they have all this stock of DS508's, and could you blow them out at $200, etc. I don't blame NewEgg at all, but they really should just go ahead and refund the money -- some people bought a bunch of WD Reds or Greens or whatever to populate this, I'm just glad that I didn't get around to it between when I got the ship notice yesterday and when I came in and saw the box today. That's just softcore, dude.

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Same problem here.  I asked for a replacement of the right item, I'll see what they say:

 

 

Edit:  They issued the RMA, which states the following:

 

 

If Newegg no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our Back-Order RMA Department. You will be notified via email of two options: 1) Newegg can send you a comparable replacement item, or 2) Newegg can issue you a refund at the current market value of the product. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued. 

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Are you guys being made whole or are you just getting refunded?

 

I got an email from Newegg last night that said the following: 

 

I truly do apologize as it looks like there was an error in our inventory when this was labeled. The inventory is correct. Would you like to change your RMA to a replacement? Please let me know how you would like to proceed. Again, I apologize for this and I hope that you have a wonderful day.

 

I called the CS contact that I was given and they stated that as soon as the incorrect item was returned (with the prepaid label they provided) that they would overnight me the correct Synology DS-508.  So I'm hopeful that the second time will be the charm.

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I just checked the website and mine shipped but no shipping notice received yet.  Jim, I will let you know.  This may be more than I need.

Thanks Mike. I will take you up on it if it is the real deal. As Nate said they are back in stock but I am waiting to see if and when people start actually receiving a NAS. By the time it is straightened out they will probably be out of stock.

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