Jump to content

Recommended Posts

Posted

So there I was just replacing the black olives when BAM, there goes the little black tube that the foamies slide on.

:rant: :rant: :rant: :rant: :rock:

Anyone know if this is something Shure will even replace/repair? Gah! I use these too and from work everyday. Well, the Senn PX100 I ordered will be getting some serious time when it arrives.

Posted

I broke a filter off of my e5c when they were out of warranty and shure replaced them free of charge. They have the best customer service I've ever encountered. I'm sure that they'll replace them. Give them a call and ask for yourself.

Posted

I wouldn't mind a repair fee at all. I won these at the first National Meet in NY, so they have special meaning there too. I was the first on head-fi to get a pair.

Posted

Stephen,

If they won't repair/replace them just let me know and I'll send down the SE310s, you can have 'em.

Thanks nate, but hopefully that won't be necessary. I see Skylab and some other guy have pairs on HF for $250 and $265 which are killer deals. I guess I'll call tomorrow and see what's what. The worst thing is now I have nothing for tomorrows commute save iBuds. Oh well, I'll live I'm sure.

Posted

I don't know how long ago Shure did those free repairs because a friend had a pair of SE420s I think and the cable attachment at the ear piece broke and he was charged for he repair. They were about 6 months out of warranty.

Posted

Sorry to hear about your E500 :(. Please let us know what Shure does. I haven't had to send them anything for repair, but I always keep hearing about their excellent customer service.

Posted

well even if you dont have the receipt, they usually replace it for free if youre still within the two year warranty. (they check the date of manufacture on the plug) When I had my e2c's they had it back in my hands in a week :)

Posted

well even if you dont have the receipt, they usually replace it for free if youre still within the two year warranty. (they check the date of manufacture on the plug) When I had my e2c's they had it back in my hands in a week :)

Wow, in a week. That is some damn good service. Too bad the computer companies don't take notes from Shure..

Posted

Called Shure. I need to send them in with a money order/CC for $145. Not bad, it certainly beats buying a new pair. They don't repair them, they just replace them. Seeing as I won them and got them for free, I think I'm coming out just fine in this.

Posted

Called Shure. I need to send them in with a money order/CC for $145. Not bad, it certainly beats buying a new pair. They don't repair them, they just replace them. Seeing as I won them and got them for free, I think I'm coming out just fine in this.

That is great that they are going to replace them, even with the cost :dance:. They sure do have good customer service.

Posted

You know what I've always wondered. They've managed to become such a popular company that there are countless people on Headfi that can't manage to spell "sure" (not the proper noun company name) correctly and instead spell it as shure :doghuh:

Posted

You know what I've always wondered. They've managed to become such a popular company that there are countless people on Headfi that can't manage to spell "sure" (not the proper noun company name) correctly and instead spell it as shure :doghuh:

Shurely you can't be serious...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.