UPS Sucks

[n_maher]

So, on the day that my damaged transport is picked up (yesterday) I find out that UPS has decided to play kick-ball with the beta22 that I shipped out last week. Now today I hear back about the damage claim to the transport, which of course they denied sighting "insufficient packaging" and "no damage to packaging". Oh, sweet. I guess that custom cut 2" thick foam inserts and double boxing are now deemed insufficient packaging in their mind. And the entire corner of the box crushed 1" (through both boxes) qualifies as "no damage". I hope the guy who sold this to me is a good lawyer...

Now, onto the beta22 that I had professional packed. Evidently they managed to treat that package with such disdain that the transformer became dislodged and played pinball with the amp's internals and went so far as to snap one of the adjustment pots off of a pcb. I'm sure they'll deny that claim to claiming that layer upon layer of foam and bubble wrap was insufficient. Looks like I'll get to un-retire and repair that in the near future.

So, long story short, UPS can kiss my ass, I'll never ship another package with them if given the choice.

[ojnihs]

sorry to hear Nate. I've gotten fed up with UPS/FedEx for shipping anything out and use USPS almost exclusively now. you should go kick some ass and take some names.

[aardvark baguette]

sorry to hear Nate. I've gotten fed up with UPS/FedEx for shipping anything out and use USPS almost exclusively now. you should go kick some ass and take some names.

X2 on the first part. No name taking needed.

[grawk]

I've always treated packages shipped via ups with the idea that ups would drop them from 10ft at every opportunity. The amp I sent you was shipped ups because it was already broken

[aardvark baguette]

If Socrates reads this thread; please dont use UPS

[Dusty Chalk]

x2

Brown is shitty.

[swt61]

Ditto, I'll rent a horse and buggy before I'll ship anything through UPS again. I've been very lucky with USPS, of coarse their tracking is a joke though.

Sorry to hear that though Nate.

[gtp]

x3 or 4 or whatever it is...I've had too many packages killed by UPS...never again.

USPS is faster, cheaper, and safer.

[laxx]

Yea, the only bad thing about USPS is their tracking system. =T

[aerius]

If it can be broken, UPS will find a way to break it.

There's a reason they're called United Parcel Smashers.

[recstar24]

If it can be broken, UPS will find a way to break it.

There's a reason they're called United Parcel Smashers.

Good one, I never heard that one before. I'll use that next time.

[deepak]

It's worse because the majority of Audiogon sellers I've spoke to will insist on only using UPS. Most of them saying that UPS tracking is more thorough and won't ship USPS.

[PFKMan23]

Why not use Fed Ex or DHL?

[n_maher]

Why not use Fed Ex or DHL?

Because they're just as bad?

[Dusty Chalk]

Because they're just as bad.

Fixed that for you.

[aardvark baguette]

Why not use Fed Ex or DHL?

Damn Hard Landing?

[Salt Peanuts]

Dude, sorry to hear about your troubles.

Speaking of UPS, I really hope my amp makes it here safe and sound.

[PFKMan23]

I find Fed Ex to be much more competent than UPS. I avoid UPS if at all possible. I haven't had much experience with DHL so...

[dc]

damn that's no good. were the goods insured?

i go USPS because it's cheaper and quick enough for me

trackable options to australia are all too $$$ anyway so i have to take my chances

[ilikebananafudge]

I fail to understand how a shipping company could be so careless as to damage shipped packages. Shipping packages is what they DO, in fact that's ALL they do. All I have to say is: DUMB.

[aerius]

It's worse because the majority of Audiogon sellers I've spoke to will insist on only using UPS. Most of them saying that UPS tracking is more thorough and won't ship USPS.

I wonder if they'll still do that after seeing these videos.

[ame=http://youtube.com/watch?v=cqaGE3s8qyc]YouTube - United Parcel Service sucks balls!![/ame]

[ame=http://youtube.com/watch?v=HNs0Jv7D7Q4]YouTube - United Parcel Pitching Service[/ame]

[ame=http://youtube.com/watch?v=slk6zeM4Of8]YouTube - UPS driver kicking every single package[/ame]

[aardvark baguette]

I fail to understand how a shipping company could be so careless as to damage shipped packages. Shipping packages is what they DO, in fact that's ALL they do. All I have to say is: DUMB.

My guess is they have plenty of big company exclusive contracts and don't feel the threat of competition anymore.

[tkam]

Honestly some of you guys have the worst luck with shipping, I can thing of maybe one or two instances where I've received something damaged and if I recall correctly both packages weren't packed nearly well enough. Given I never shipped anything UPS but I receive stuff from them fairly often and have never had a problem.

[OverlordXenu]

I only use USPS when shipping or buying now.

I've heard that ALL the shippers, USPS, FedEx, UPS, DHL, etc.'s tracking is just guesstimated, and it lists where the package should be, but not where it actually is, besides when it is delivered. Is there any truth to that?

[grawk]

I only use USPS when shipping or buying now.

I've heard that ALL the shippers, USPS, FedEx, UPS, DHL, etc.'s tracking is just guesstimated, and it lists where the package should be, but not where it actually is, besides when it is delivered. Is there any truth to that?

No, there'sno truth to that. They scan packages whenever people interact with them. I once watched a package go from LA to Chicago 4 times before finally getting to me. (UPS)