I do feel bad for them. Their US agent is as nice a guy as you could hope to meet and they were really, really good about a resistor issue with the MkIVse that affected me and a few other owners on HF. No fuss, took it straight back and sent me a new one -- and I was the third owner of that particular unit and said so.
This looks like last-minute panic after a few early-production models went up in smoke. The designer was saying on their forum quite recently that it would be passive-cooled only.