Anyone else with a cancelled Tidal subscription get this?
Saw a payment to Tidal via PayPal of $19.99 @ 02:05:05 PST, this morning ...
Thought, I don't remember doing that, and I wasn't even awake then ...
Googled to see if this was a known issue, then at 9:25AM PST, on the account email (gmail to be exact) I get an email from TIDAL support with the subject line
Important information concerning incorrect billing
And contents
Dear User
We are sorry to inform you that due to an error, you have been billed 19.99$ for a TIDAL subscription.
We sincerely apologize for this inconvenience, and have already refunded the amount to your account. However, it can take from 2-5 business days to show up on your credit card statement.
In addition to the full refund, we have also given you free access to TIDAL Premium for the next three months as a compensation. Your TIDAL account is now active, and you can log in with your existing username
[email protected] and password.
Again, we apologize for this, and appreciate your patience and understanding.
Thank you
TIDAL
Cock-up or stealth marketing?
Any other damages worth going after, HC-Legal, given unauthorized, rather than incorrect, billing?