I'm not sure I can, but if a miracle happens and the heavens open op - do you have any idea on who would be best to contact about this? I'm in the Netherlands, which is worse, I think.
I thought the driver was damaged too for a moment, but it looks like there's a sounding-good state, a sounding-bad state and a no-sound-at-all state. I am thinking of putting these away until I can somehow have them fixed.