I bought my eXemplar 2900 used. When it arrived, there was a problem with the drive/display circuit. I sent the box to eXemplar for repair. While there, I added two mods that brought it up to the "fully modded" state. As I remember, I was without it for about 3 weeks. Communication was good during the time and, because I bought addition mods, the repair was free.
No matter which way you choose to go, you'll get a much larger bang for the buck by buying used.
Edit: I just remembered that eXemplar has a dealer network. They may have something ready to ship. Call John Tucker@eXemplar to find the dealers selling his products and then contact them.