It has been deleted now...
I would agree that the tone and writing style is pretty consistent between the Jennifer Crock post and the Jena Labs website post. One difference in the "Crock" post was the use of JENA LABS in all caps below, as compared to JENA Labs everywhere else (their website, etc. when they don't go by the LLC company name). Speaking of which, given their return policy and attitude that "even if we did it, it's not out fault", it is interesting that the actual company name is Jena Technologies, LLC. As in Limited Liability Company... as in EXTREMELY Limited...