Well this hotel venture is starting off to be a real cluster fuck.
I made the reservations on Monday the 25th, two days later my visa card number was stolen, a counterfeit visa card was manufactured and used to purchase gas in the Chicago area, hmmmmm....
This morning I tried for three hours to coordinate with the hotel to pay for the room and incidentals with my Amex card. Three times I requested their credit card authorization form they require, three times they said they emailed it to me and three times there was no email. I finally asked them to fax me the form which they did. I faxed it back to them three times and when my daughter returns to the front desk to check in the clerk informs her that I need to email her my drivers license which is a violation of company policy and privacy laws.
Intercontinental Hotel Assholes!