We went out to a local steak/wine bar tonight for dinner. Debbie ordered a 10 oz filet cooked medium. When we got our steaks, hers was pretty blue in the center. Our waitress was very good, offering to replace the steak immediately. Debbie did send it back and they gave her a complete new dinner with the steak cooked correctly. The manager came by our table and let us know they were comping Debbie's steak and all the wine we had consumed. Awesome customer service in our books, and because the waitress was so attentive and apologetic, she got a big tip. So a night that could have been shitty turned out good.