Well, I was warned by a Caser not to go down this road, and my dumb ass wouldn't listen. So, to add to Purk's quality issues...
After my experience with this Roxanne purchase, I'll never buy anything from JHA again. 7 months in and they are still trying to get the fit right. Each refit took 2 months. The last one that came back was a complete mess. They just said, yeah, it was a mistake, we have so many of these things coming and going... - I didn't like the carbon fiber look so went acrylic, but most of those orders have not even been delivered yet. 7+ months, etc. And there has been a major issue with the cable connector cracking which has been addressed to some degree but not fixed.
Soooo, this post isn't to vent. I'm over it for the most part. I just wanted to pass on the info mainly as a heads up for those considering it. I'm not sure what's going on at JHA. Maybe its always been this way, and I'm just late to the party. Jerry makes great sounding IEMs but his business model is total unless you're Miley Cyrus.