skullguise

That's very good for the first time doing it, Doug. A high school friend of mine does this for a living now, some of his work is quite incredible!

Happy Birthday Jeffy!

Had a nice full weekend of music: - Friday night, at my Temple, they had a service for Yom Hashoah (remembering the Holocaust), We have two cantors who both are very wonderful and emotive singers, and they were accompanied by guitar and violin (including a beuatiful piece from Schindler's List) - Saturday night, my wife and I saw Antje Duvekot, and modern folk singer with a wonderful passion and personality that came out in her songs. - And this afternoon, we saw Hiromi and the Trio Project. While I have picked up her CD's on recommendations here and like them a lot, seeing her and the trio live was simply stunning! I think the nicest part of this all was that my wife really liked Hiromi; normally she doesn't get so excited about most music. It was very nice to share this, and I'm glad she enjoyed it.

True for many, Gene. RIP....

I'm coming, though sorry to hear you may miss it Nate.....sounds like what happens to me often before (though my co-pilot is usually my wife, and it's a mattter of her having made alternate flight plans for us)

Congrats and good luck Shelly!

Such amazing narrative!

The temptation was worth it

I'm psyched, I got tix to one of the Boston shows this weekend. Looking very forward to it!

Belated Happy's to all!

Hope you still had fun Haj. Science Museum was kind of crazy last weekend.....

Funny, that's been one of my past complaints, poor packing....no damage, but it always seemed like the possibility was there. Haven't received a reply from my pal, haven't gone through normal channels yet. Want to see how she reacts, if she takes care of me and also gives me a contact of higher-ups. All in all, it's an annoyance, but I'm not horribly upset. I'll certainly take my business elsewhere, but as long as I have a bit of time to stir the pot, I'll see what I can do. IMO, they need some humility, and need to re-connect to the customer a bit with their Customer Service.

That is really cool, glad it's coming along well. I remember years ago, one of my favorite dealers did a demo with Michael Greene of RoomTunes. They used a system and room I had a lot, with Rowland electronics and Ariel speakers. Always thought they were underwhelming. Michael went in during the early evening and started the work. he came out after a while, saying he was about 1/2 done, but that people should go in and listen. The difference was absolutely night and day! What before sounded two dimensional and tonally flat, was totally open and tonally near-perfect. So congrats on the progress....imagine what it'll sound like once you replace those speakers!

DIY now means Destroy It Yourself.....that timelapse is indeed hilarious!

Dragging up the Newegg story again....apologies to those who are tiring/tired of it. Got an email that the RMA was received, then another that it was approved, and finally a credit invoice...for the sales amount only, no shipping Sent a livid note to my new best friend there, the CS rep who gave me her specific work email. Told her I wanted the contact info of the top person in customer support so that s/he could hear my story and tell me that they are going to do something about this horrible service in the future. My next to last line in the email: "This is completely unconscionable, or at a minimum completely incompetent!" Love this shit.....

Glad you're mending Jacob!

Also very jealous! Am going to try and see her in Boston......

I was listening to the YouTube "preview" of this, sounds pretty promising....any +/- thoughts yet from your perspective?

My poor British friend STILL eats and admits to liking Marmite....he's only been here in the US since ~1978! Looks like a grand time, love that profiterole pic....

Thinking good thoughts and sending best wishes, Larry and Peter.....

Can't believe I didn't notice it earlier. Happy Birthday Doug, wishing a great day, and a great year wherever you land!

I received a note in response to my online "issue." The status said "resolved" yet it was little more than the same crap already spewed at me. The only difference is that the gift card amount went to $25. So I replied no thanks, it wouldn't do me any good since I didn't want to deal with NewEgg anymore. I then proceeded to tell her what REAL customer service is, exemplified by another company in another situation (B&H). The fact that all I got was more of the same scripted line told me they don't "get it" anymore. They only seemed to want to make sure their issue closure stats looked good. All in all, not a huge deal, but it did somewhat annoy me that the attitude I got was basically, "We sent you the RMA and UPS form, here's $XX, now go away....but keep shopping here." Now to wait for the refund, and see if they refund shipping or not.

Great news, congrats!

Happy Birthday! Hope it's fookin' great!

I can't believe they weren't refunding shipping by default... I am actually hoping that they will give me a better deal on another decent NAS system. The $20 isn't so bad if I felt like they were really making good on something, but it was the lack of real attempts at customer service that just irked me. The supervisor just wanted to process the refund and get me off the phone, was seemingly TRYING to be helpful; but looking back on it I realize she never even apologized....it was in essence scripted, with only so much she could do to help. I really want to see if someone gets back to me, she DID say that the contact info on the web site goes to higher visibility then her. So we'll see..... This is more a test to see how far they'll go in the name of customer service & satisfaction. At a minimum, I'll get the refund (including shipping!).