The wild changes that JHA did with the same impressions (center point shifting 40 degrees for instance), not getting perfection with two sets of impressions (two audiologists), while not having any issues with two other companies customs makes me doubt your conclusion. Couple it with how many of us had issues with different audiologists. I don't know as many who've ordered customs recently to guess if the situation has changed. Hopefully, but I wouldn't necessary let JHA off the hook for the past.