Hello everyone. My name is Rhydon, i am a long time member of Head-Fi & Head-Case as well as the founder of Symphones. This project is my first venture as a 'member of the trade' here on the forum.
Recently there have been a few instances questioning the trust of certain manufacture's and their products. While these situations do not reflect the hard work and dedication of the majority, they have no doubt taken a toll on the community.
As a new company offering a unique product, I understand how trust can be important for first-time buyers. While we have spent the last 3 years developing a solid product, i understand how some may remain skeptical.
To show our stand behind the Magnum enhancement we will be offering a return policy for first-time buyers. Available to members who take part in the initial pre-order, if you are unsatisfied with the Magnum enhancement you may return it within 30 days for a full refund. Due to the fact the Magnum enhancement contains some processes that are non-reversable, in addition to your refund you will be issued a stock SR325/MS2 in replacement for your original headphone.
While we are confident everyone will be pleased with the performance improvements behind this enhancement, our return policy is an effort to build a valuable relationship with our customers and fellow forum members.
Sincerly,
Rhydon
Introducing Symphones
High-performance headphone modifications
Symphones is a small high-end manufacturing company just begining its venture into the headphone industry. Our mission is to provide competitive reference products at real-world prices. Such a task is not easy and in order to succeed we have pioneered a unique method of manufacturing. Our process involves using already-existing designs and models as a starting point- then, with proven engineering know-how, we develop from the ground up, new technologies, materials, and processes to create our vision of a truly reference design.
In showcase of our efforts Symphones is proud to announce its very first product...
Following three years of intense research and development, Symphones proudly presents a new benchmark in headphone modification, the Magnum enhancement. Utilizing the Grado SR325/ Alessandro MS2 platform, this state-of-the-art product applies Symphones’ research to enhance three vital elements of headphone architecture – sound chamber, driver and baffle. Our solution is elegant in its simplicity, using superior components crafted from materials each perfectly suited to its task. The result is a retrofit and upgrade package employing new technologies designed to provide maximum performance and seamless integration with your existing headphone.
Reminiscent of the legendary HP-1000 and PS-1 headphones, Magnum is the first and only 'all-aluminum' headphone upgrade currently available. Please visit our website and discover what exotic technologies have developed for the Magnum enhancement.
In order to start things with a bang we are proud to announce a special limited time offer for Head-Case & Head-fi members. From July 31th through August 21st the Magnum enhancement will be offered at a special price of $399 (reg. $599).
Shipping will be flat rate: 25$ US, $18 Canada. International shipping will be calculated on a per-case basis. Estimated ship date is Aug 26th, 2009.
To order your enhancement please follow the links to our website and proceed to the order checkout. At the bottom of the page you will see a link for Head-fi members. After using our checkout system you will receive an email describing the necessary steps on how to begin the Magnum upgrade.
Magnum is an all inclusive enhancement service- if you do not own the Grado SR325 or Alessandro MS2 but are still interested in this product please contact us at info@symphones.ca prior to reserving your position.
Frequently Asked Questions
How do I begin my upgrade service?
Once you have completed the checkout process, you will be emailed instructions on how to proceed. Depending on your situation, you will either be required to ship us your original headphone or purchase one from a recommended supplier.
Do you ship overseas?
Yes. Our enhancements are available to headphone enthusiasts worldwide.
What sonic improvements can I expect following modification?
Every detail of the Magnum enhancement has been designed to enhance sonic performance. However, sound quality is subjective- in this case we prefer to let our customers do the talking.
I've noticed there is no fabric protecting the driver, is this normal?
We use an acoustically transparent black fabric to protect the driver surface- these 'screens' were removed during photography. All Magnum enhancements have screens protecting the drivers from debris.
I am trying to decide which headphone to have modified - which sounds best following modification?
The magnum enhancement was designed to be seamless between both models. Whichever headphone you decide to have enhanced - both will have identical improvements in sonic performance.
Do you offer the Magnum enhancement for other headphones?
The Magnum enhancement is only available for the Grado SR325 and Alessandro MS2 headphones.
Can you upgrade my cable?
Provided you supply the desired cable with your original headphone, we can attach it during the upgrade assembly at no extra cost.
Do you sell the headband forks separately?
No. At this time we only offer a complete service.
Do you offer a return policy?
Yes. Please see above.
For all information surrounding Symphones and the MAGNUM enhancement please visit us at www.symphones.ca