Now, United outdoes themselves. After waiting in line for several hours at the airport to get rebooked on an earlier flight, my father-in-law thought he was able to get seats on a flight on Monday (he is a little hard of hearing and gets confused though). We get home and look on the computer to find out that my mother-in-law is booked for 2 flights on Wednesday and my father-in-law no longer has any reserved flights. My husband has been waiting on the phone for about 2 hours to try and talk to someone and can't get through to anyone. Fuckers.