I'm late to the party on this, but I put it on when I was cooking dinner and got sucked in. Thanks to Mikey and Tyler for bringing it to my attention.
I am impressed by the audacity of the experience Disney tried to create, but she does a great job in showing how much they fell short. Gettting 80% of the way there is something, but that last 20% can make the difference between a good and bad trip but is a bear to get right.
I still find the idea intriguing. How do you create "individual" in-person experiences at scale and still keep costs down. You can see what they were going for and what the idea was, it just didn't work.
Anyways, good video!