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Hi Guys, I figured I would post this to my friends here at HC. I certainly support the cause as a Type 1 Diabetic and I do not believe I will have any trouble meeting my numbers but any support for the cause means a lot to me. My Page: http://main.diabetes.org/site/TR/TourdeCure/A1WDC-DistrictofColumbiaMetroArea?px=8725939&pg=personal&fr_id=8619 Thanks, Jeff

BlackRapid customer service FTW. So I have a few BlackRapid bits and pieces - strap, SnapR bags - and lost the wrist strap piece from one. No biggie, but thought, what the hell, let's see what they do. Sent an email to their generic customer service email this morning. As soon as they opened (Seattle time), I got an email saying they would send me a replacement - no questions, no charge, no fuss. Sure, it's probably a $1 item at cost, but I was still impressed, so want to spread the word of the good experience.